Mercure Oxford Eastgate Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 892 أراء

نضمن لكأفضل سعر
Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4
73 High Street, Oxford, OX1 4BE OXFORDSHIRE, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

نظام تحديد المواقع العالمي (GPS):51.752201, -1.249124

الهاتف
فاكس +44 1865 794163

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • خدمة نقل بالحافلة
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

EASTGATE BRASSERIE

الصورة غير التعاقدية

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  892 أراء

تقييم TripAdvisor  4.0/5  1,871 أراء

Rough place to stay!

ملاحظة Tripadvisor 2.0/5

WENDYVAN Couples - تقييم TripAdvisor المعتمد

This is probably the worst hotel I’ve ever stayed in. The only reason I gave it a 2 star rating is that the staff is very kind and tried very hard to be accommodating. Our room is awful, dirty walls, old carpet, etc. if you sit up on the bed, your head hits the ceiling. Also, the thermostat is broken and is extremely hot. The air conditioning in this room doesn’t work. To be honest - I am miserable.

A last minute stay in Oxford

ملاحظة Tripadvisor 3.0/5

bo80 Couples - تقييم TripAdvisor المعتمد

We decided to purchase a Wowcher deal and we were pleasantly surprised. Good points- friendly staff, good location and we were given a privilege room (we weren't told so we didn't know the drinks in the fridge were included). The room was located at the front if the hotel with a view of the main street. Nice to have windows that opened too! Not so good- it does look a bit tired and the corridors were incredibly hot! Some noise at night but we get that as location is in the center. Breakfast....if we had paid we would've been very disappointed, it was just ok. Food and drinks (coffee) not hot and poor selection of continental. It just felt a bit disappointing. If we stayed again we would eat somewhere else. Nice to have bottle of wine thrown in and able to take to the room. We had a great night in Oxford and the hotel is in a good location but is just seems a bit tired and the breakfast could do with a revamp!

Midweek break

ملاحظة Tripadvisor 4.0/5

vix360 Couples - تقييم TripAdvisor المعتمد

The hotel was very pleasant and we found the staff extremely friendly and helpful, we had a couple of minor issues which were dealt with immediately, we felt like nothing was too much trouble. We stayed in the coach house and were very happy with our room which was tidy, spacious and comfortable. Breakfast was the usual buffet and we ate well before leaving for a day of sight seeing for which the hotel was perfectly placed

Hi Vix, Thank you very much for taking time to post your review of your recent experience. Great to see that you found the team to be friendly and helpful. Your room in our coach house met with your expectations and our location was what you wanted for your visit to Oxford. Thank you for choosing to stay with us and hope you would do so again next time you are in the area. Kind regards Jason General Manager

A 4 night stay

ملاحظة Tripadvisor 3.0/5

78henricle Couples - تقييم TripAdvisor المعتمد

Very poor value for the price we paid. Some problems with the room (shower, tub, smaller than expected)

Dear 78henricle, Thank you for choosing us for your four night stay in Oxford. Sorry that you felt you did not receive value for money as we certainly aim to be most competitive for our city centre location. I do hope that the problems encountered were brought to our attention during your stay and if so am sure that they would have ben addressed. Thank you for choosing to stay with us on this occasion. kind regards Jason General Manager

0/5 - Better off at Travel Lodge!

ملاحظة Tripadvisor 1.0/5

7Marilyn تقييم TripAdvisor المعتمد

The only good thing about this hotel is the location. Just spent two nights at The Mercure Eastgate and were very disappointed with many aspects. We paid £170 per night. The bedrooms and corridors are in need of refurbishment. Quite frankly we have never seen such dull, badly lit and poorly decorated corridors. Our bedroom was a reasonable size but badly needed refurbishment - paintwork on the doors, doorframes, windows and walls was chipped and scruffy. The window frames look as though they haven’t been cleaned for years. The furniture and wardrobe doors were marked, chipped and scuffed. The air conditioning did not work and the windows could only be opened a couple of inches. The bed needs replacing and the quality of the duvet, pillows and bedding were the cheapest we have ever experienced in any hotel we have ever stayed at. We requested different pillows which were supplied for night 2. One of the towels was frayed. Now to breakfast! The so-called continental breakfast was very poor - the small selection of cold meats and cheese were dry (probably because the selection had been displayed for an hour or more and uncovered), the minimal selection of croissant and ‘pastry’ had either been baked the night before or very early that morning. Stogey and dry! The ‘hot’ breakast was extremely poor due to the fact that none of it was hot!!!!! The scrambled egg was rubbery, congealed and cold. We left it after two mouthfuls! We complained to the restaurant manager who assured us that our breakfast the next morning would be cooked to order. However this didn’t go exactly to plan as no one came to take our order, but instead plated up full breakfasts suddenly arrived. Unfortunately most of the breakfast items were left because once again it was not hot enough. No staff approached us to check if we were satisfied. We had given up by this time. We checked out and sat for a short while in the lounge area. We attempted to use the toilets in this area only to find the door had not been unlocked by staff. We then had to ask reception to unlock the toilet door. Staff appear to be disinterested and untrained. In all we were extremely disappointed with the hotel facilities and staff. We definitely would not recommend the hotel to anyone.

Dear Marilyn, I am disappointed to read your review and for not having had the opportunity to discuss your stay with you in person. It is certainly not our aim to fail to meet our guest expectations. We do have a programme of planned maintenance which we conduct and we are working through all our rooms continuously. I am sorry that on this occasion breakfast was not as you would expect and we are working on improving our display and equipment for our hot items, this is one of our priorities. I am sure if you did return your experience would demonstrate an improvement. Kind regards Jason General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 681 أراء 8.9/10 الموقع
  • 860 أراء 6.3/10 الغرفة
  • 695 أراء 8.3/10 الخدمة
  • 20 أراء 5.4/10 إنترنت
  • 355 أراء 6.6/10 الإفطار
  • 247 أراء 5.4/10 مستوى النظافة
  • 222 أراء 5.2/10 المطاعم
  • 155 أراء 5.1/10 القيمة مقابل المال

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Oxfordshire

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.